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Customer Service

IHC Health Solutions Illinois Office
PO Box 15250
Loves Park, IL 61132-5250

Toll Free: 1-800-397-5800
Fax: 1-815-316-6730

Key Services: Policy issue, billing,
cancellation requests, policy change
requests and policy owner services.

Email Contacts:
     newpolicyservices@ihcgroup.com

Hours of Operation:
    Monday - Friday 7AM - 6PM CST

Sales

IHC Health Solutions Florida Office
14497 N. Dale Mabry Hwy
Suite #200
Tampa, FL 33618

Toll Free: 1-800-277-3323

Key Services: Quote assistance,
benefit information and plan selection
assistance.

Email Contacts:
     STM_Sales@ihcgroup.com

Hours of Operation:
     Monday - Thursday 8:30AM - 6PM EST
     Friday 8:30AM - 5PM EST

Claims

IHC Health Solutions Illinois Office
PO Box 15250
Loves Park, IL 61132-5250

Toll Free: 1-866-513-1479
Fax: 1-815-316-6730

Key Services: Claims inquiries and Processing.

Email Contacts:
     claims@ihcgroup.com

Hours of Operation:
    Monday - Friday 7AM - 6PM CST



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Payment Options

Monthly payment options are available for 6 or 12 month policies. If you select this option, and your need for insurance ends before your coverage period ends, you can cancel at any time through written notification to our Policy Service Department. Otherwise, coverage stops at the end of the period for which you apply. (The 12 month coverage option is not available in all states.)

Single payment discounts are available for policies 30-180 days. The policy premium and all applicable fees must be paid in full. Policy premium is refundable if the policy is cancelled within the 10-day free look period. After the 10-day free look period, all premium and applicable fees are not refundable upon early cancellation of the policy. Coverage stops at the end of the period for which you apply.




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